Help Center

Visa, Mastercard, American Express, Apple Pay and Google Pay. Payments are encrypted and processed by our payment provider; we never see or store your card details.

In euros. The currency selector at the top of the site shows approximate prices in other currencies for reference; your bank converts the euro amount at its own rate.

Yes, as long as it has not been dispatched yet. Email contact@hoor-hijab.com with your order number as soon as possible.

No, you can check out as a guest. With an account you can follow your orders and save your addresses for next time.

Standard shipping — Spain: 5,99 €, free on orders over 99 €; the rest of the EU: 14,00 €, free on orders over 150 €. All rates and delivery times

To Spain and every country of the European Union.

We email you a tracking link as soon as your order leaves us. With an account, you can also follow it under My Account → Orders.

Email contact@hoor-hijab.com within 30 days of delivery with your order number. Read the full returns policy

Orders over 99 € get a free prepaid return label. On smaller orders the return shipping is paid by you: use a courier of your choice, or our prepaid label and we deduct its cost from your refund.

Yes, for another size or colour of the same item while it is in stock. Tell us when you start your return.

Chiffon is light and fluid with a soft sheen; wear it over an undercap so it stays in place. Jersey is a stretchy cotton knit that holds by itself, without pins. Modal is a soft, breathable fabric that carries our prints.

Hand wash cold or dry clean. Do not bleach, and iron on a low heat. Dry flat, away from direct sun, to keep colours bright.

Compare the garment measurements with a dress you own; between two sizes, take the larger one. See the size chart

On the My Account page, choose "Lost your password?" and we will email you a link to set a new one.

Switch them off under My Account → Marketing, or write to us and we will do it for you. Emails about your orders are always sent.